FAQs

Read through Runaway Bay Motor Inn FAQs below - select a category from the option on the left for more.

Runaway Bay Motor Inn FAQ'S

Here is a list of our most frequently asked questions.

WHAT ARE YOUR OFFICE HOURS ?

We are open from 7.30 am to 6.00 pm Monday to Sunday.

HOW DO I CHECK-IN AFTER OFFICE HOURS ?

Guests arriving after 6.00 pm MUST contact the property on the day of their arrival for advice on motel's late check-in procedures. Guest MUST come to Reception the following morning to complete registration details.

WHAT TIME IS CHECK-IN / CHECK-OUT

Standard Check-In is from 2.00 pm and standard Check-out is 10.00 am.
Late check-out / early check-in is at the discretion of Management and is NOT available during peak season or high occupancy periods. Late check-out / early check-in, if available, will incur an additional fee.

WHEN IS FINAL PAYMENT DUE ON MY BOOKING ?

Low Season : Final balance is to be paid 7 (seven) days prior
to your arrival date.
High Season : Full payment is required 60 days prior to your
check-in date.

DIRECTIONS ON HOW TO GET TO RUNAWAY BAY MOTOR INN

BY CAR : When travelling north or south on the M1 Motorway
take Exit 62 - Helensvale (South) / Labrador, this is
Brisbane Road / Gold Coast Highway. Once on this
road follow signs to LABRADOR. You will travel through
9 (nine) sets of traffic lights, as you approach the 10th
set of lights (Harbour Town Shopping Centre will be to
your left) veer into the left hand lane and turn left into
OXLEY DRIVE. The Runaway Bay Motor Inn is located
a further 2km on the left.

BY BUS : From Brisbane Airport "Coachtrans" operates a shuttle
service directly to motel's front door at a reasonable
fee. For bookings and further information please
phone 1300 664 700.

From Coolangatta Airport "Gold Coast Tourist Shuttle"
operates a service directly to the motel's front door at
a reasonable fee. For bookings and further information
please phone (07) 5574 5111.

BY RAIL : Airtrain is a direct rail service which operates from
Brisbane Airport to the Gold Coast. Helensvale Station
is the nearest station to us. Runaway Bay Motor Inn is
just a 10 minute taxi ride from Helensvale Station.