Guest Information

Welcome
The management and staff of the Runaway Bay Motor Inn welcome you.  We hope that your stay with us is an enjoyable and pleasant one.

ARRIVAL / CHECK-IN

We look forward to welcoming you any time after 2.00 pm on the day of your scheduled arrival.

BREAKFAST

A Continental breakfast can be delivered to your room.  Please ensure completed Breakfast menu is handed into reception prior to 5.30 pm the night before.

CAR RENTAL

For our preferred car rental company, please see reception.

CHURCH SERVICE

For church service times, please see reception.

CREDIT ARRANGEMENTS

We accept the following credit cards – Visacard & Mastercard,.  Personal cheques are not accepted.

DEPARTURE / CHECK-OUT

All rooms are to be vacated by 10.00am on the day of your departure.  Should you wish to depart before reception opens, we would appreciate you settling your account the previous night before the office closes at 6.00 pm

DRESS CODE

You are on holidays so the dress code is casual, although smart-casual would be appreciated in the restaurant.

DVD HIRE

DVD’s are available from reception – a deposit and nightly fee applies

EMERGENCY NUMBERS

Ambulance    000
Fire               000
Police            000

EVACUATION PLAN

Please make yourself familiar with our evacuation plan (located on the back of each unit door) in the  event of any unforeseen emergency.  In case of emergency, please remain calm and follow instruction from staff.

LAUNDRY

A communal guest laundry is located on the ground floor next door to Room No. 8.  and is open daily from 7.30 am – 6.00 pm for your convenience.  There are 2 washing machines and 2 dryers available  for your use.  Washing detergent is available for purchase from reception.

RECEPTION HOURS

Reception is open daily from 7.30 am to 6.00 pm.  Please remember to take your key if you are not returning by closing time.

SAFETY DEPOSIT BOX

Safety deposit facilities are available at reception.

SECURITY

Please be wary of security.  Lock your cars and your accommodation when you leave them. Management cannot accept responsibility for theft of personal possessions.  Security cameras are located throughout the property.

SMOKING

Please be aware that smoking is not permitted in any accommodation or in and around community areas.

SWIMMING POOL

Our swimming pool is open for our guests enjoyment between the hours of 6.00 am to 10.00 pm.
Children must be supervised at all times and the use of the pool is for guests only.

HOUSE RULES

Our list for the ‘not allowed’ under any circumstance is as follows:

NO ILLEGAL DRUG USE
NO EXCESSIVE USE OF ALCOHOL
NO UNREGISTERED  OVER-NIGHT GUESTS
NO UNDUE NOISE
NO ACTS OF VIOLENCE OR ABUSE
NO SMOKING IN ACCOMMODATION
NO UNREGISTERED VEHICLES

**  FAILURE TO COMPLY WITH ANY OF THE ABOVE OR ANY MOTEL HOUSE RULES MAY RESULT IN GUEST(S) BEING ASKED TO VACATE & LEAVE THE PROPERTY WITH NO REFUND ISSUED  **

We hope you enjoy your stay!!